Refund Policy

Custom artworks are personalized and non-refundable once work has commenced or proofs approved. Deposits are non-refundable. If unsatisfied with a proof, revisions are offered (limited per agreement).  Physical items: See Shipping Policy for damage claims. We reserve the right to cancel commissions for any reason, with refund of unearned payments. Retention of Right to Change Offering: We may modify, discontinue, or limit services, prices, or features at any time without notice or liability. Warranties and Responsibility: Artworks are created with care, but slight variations from references/proofs may occur due to artistic interpretation. We warrant materials and workmanship for 1 year (repair/replacement at our discretion). No other warranties expressed or implied.