Privacy Policy
Effective Date: February 1, 2026. This Privacy Policy explains how James Robbins Fine Art, operating through this Wix website, collects, uses, stores, and shares personal information from visitors ("you") to our site. We are committed to protecting your privacy and handling your data responsibly in compliance with applicable laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect: We collect limited personal information only when you voluntarily provide it, such as: Contact Information (name, email address, phone number, and any details you share when contacting us for art commissions, inquiries, or messages via forms); Commission Details (descriptions, references such as photos of loved ones, pets, or animals, and preferences you provide for custom artwork); Technical Data (IP address, browser type, device information, and visit timestamps automatically collected via Wix tools and cookies); Payment Information (if processed through third-party providers such as PayPal or Stripe via Wix integrations, we do not store full payment details ourselves). We do not collect sensitive personal information (e.g., health data) unless explicitly provided for a commission and only with your consent.
2. How We Collect Information: Directly from you through contact forms, email submissions, commission requests, or newsletter sign-ups; Automatically via cookies, analytics tools (e.g., Wix Analytics or Google Analytics), and server logs for site functionality and improvement; From third parties such as Wix (as our platform provider) or integrated apps/services.
3. Purposes of Data Collection and Use: We use your information solely to respond to inquiries and fulfill art commissions (e.g., create and deliver custom portraits), communicate updates, quotes, or follow-ups, improve site experience and functionality, and comply with legal obligations. We do not sell your data or use it for marketing without your explicit consent (e.g., newsletter opt-in).
4. Sharing Your Information: We share data only when necessary with third-party service providers (e.g., Wix, payment processors, email tools) bound by confidentiality, or for legal reasons (e.g., court orders or to protect rights/safety). We do not share with unrelated third parties for their marketing.
5. Storage and Security: Data is stored securely on Wix servers and third-party providers compliant with industry standards. We retain information only as long as needed (e.g., for ongoing commissions or legal requirements) and use reasonable measures (e.g., encryption) to protect it. However, no system is 100% secure.
6. Your Rights and Withdrawing Consent: You have the right to access, correct, or delete your personal information, withdraw consent for data use (e.g., unsubscribe from communications), and opt out of cookies via browser settings or our site's tools. To exercise these rights or withdraw consent, contact us at Jamescdrobbins@gmail.com. We'll respond promptly (within 30 days under PIPEDA).
7. Cookies and Tracking: Our site uses essential cookies for functionality and optional analytics cookies. You can manage preferences via your browser or Wix cookie banner.
8. Changes to This Policy: We may update this policy; changes will be posted here with the new effective date.
9. Contact Us: Questions? Email Jamescdrobbins@gmail.com or use our contact form